Returns and Refund Policy

At [omfortzone Store], we want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

  • You may return unworn and unused shoes within 0 – 7 days of purchase.

  • Items must be in their original condition, with tags, packaging, and receipt/invoice.

  • Worn, damaged, or customized shoes are not eligible for return.

Exchanges

  • If you need a different size or style, we offer free exchanges within the return period (subject to stock availability).

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 0–7 business days.

  • Shipping charges (if any) are non-refundable.

Non-Returnable Items

  • Clearance, sale items, or gift cards cannot be returned or refunded.

Contact Us

For return or refund assistance, please contact us at:
📞 9428555507
📧 comfortzonestore01@gmail.com