Returns and Refund Policy
At [omfortzone Store], we want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You may return unworn and unused shoes within 0 – 7 days of purchase.
Items must be in their original condition, with tags, packaging, and receipt/invoice.
Worn, damaged, or customized shoes are not eligible for return.
Exchanges
If you need a different size or style, we offer free exchanges within the return period (subject to stock availability).
Refunds
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 0–7 business days.
Shipping charges (if any) are non-refundable.
Non-Returnable Items
Clearance, sale items, or gift cards cannot be returned or refunded.
Contact Us
For return or refund assistance, please contact us at:
📞 9428555507
📧 comfortzonestore01@gmail.com
